As a handy accounting software, QuickBooks has different tools that can be used to manage your company finances more systematically. The multi-user feature on QuickBooks also helps to encourage collaboration between your accountants, allowing many people to work on the same company file. However, there are certain software errors that can sometimes prevent users from accessing certain files, especially files located on another computer. This error, known as QuickBooks error H202, generally happens because QuickBooks cannot access the server on that PC since the configuration or network settings are incorrect. This article will give you some simple guidelines on how to fix QuickBooks error H202 so that you can continue working on the company file. If the error occurs often and it begins to affect your work it is best that you call the QuickBooks phone number and consult a certified expert to identify the root of the problem and implement the appropriate troubleshooting steps.
Solution 1: QuickBooks Connection Diagnostic Tool
- Step 1: Download and install the QuickBooks Connection Diagnostic Tool.
- Step 2: Run the QB Diagnostic tool and scan the company data folder.
- Step 3: Make a note of the IP address and network interface.
- Step 4: Open the firewall status section and click the ‘Open Ports’ button.
- Step 5: You should also consider adding QuickBooks to the exceptions list
- Step 6: Test the data file connectivity and try and reopen the QuickBooks company file.
Solution 2: Create a new folder for the QuickBooks File
- Step 1: Open the C drive and create a new folder to save the company file
- Step 2: Open QuickBooks, log in and choose the file you want to save
- Step 3: Copy the file along and the ‘.TLG file’ to the new folder
- Step 4: Go to the C drive and select the multi-user mode on QuickBooks to open the company file.
Solution 3: Testing Network Connectivity and Calibration
- Step 1: Run QuickBooks on all computers connected to the company network
- Step 2: Open the file menu, click ‘Utilities’ and turn off the hosting option
- Step 3: Use the main host computer to log in to QuickBooks
- Step 4: Go to ‘My Computer’ or ‘This PC’ and double-click ‘Network.
- Step 5: Make sure all the networks are visible
- Step 6: Use QuickBooks host or server computer to ping the workstations
- Step 7: Use the Command Prompt, type the ping command syntax: ping [Your Computer Name] and click ‘Enter’ to complete the command for the ping test
If you notice any data packet loss or latency in the command response, then it is possible that there is a problem with the Local Area Network. To fix the network issue, you can contact QuickBooks technical support number and speak to a certified technician to regain access to the QuickBooks data file. Trained technicians are available 24 hours a day and will be able to give you the best solution to fix QuickBooks error H202 as soon as possible.